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Post 24: More Sales Won't Fix a Broken Model

November 11, 2025 by
Tiffany Trboyevich

More Sales Won't Fix a Broken Model: Why Chasing Revenue Is the Wrong Answer

Your business is tight. Cash flow is strained. Things feel precarious.

Your instinct: We just need more sales.

Your reality: More sales will make everything worse.

If your business model is broken, adding more volume doesn't fix the problem. It accelerates it. More sales on a broken model equals more chaos, faster cash depletion, and quicker burnout.

It's like adding gas to a car with flat tires. The engine might run harder, but you're not going anywhere.

The Illusion of Revenue

Here's why business owners default to "we need more sales" when things get tight: It feels like the right answer on the surface.

Revenue equals success, right? More sales equals more money, right?

No. Not if your model is broken.

Revenue is an illusion if your fundamentals aren't sound. You can be generating massive sales and still be going backward financially. You can be busy as hell and burning cash.

The problem isn't the amount of sales. It's what happens when you execute those sales under the wrong conditions.

When More Sales Becomes a Weapon Against Your Own Business

Consider these scenarios, all of which we see regularly:

If your pricing is off, more sales equals faster bankruptcy. You think you're making money but you're actually losing it. You're selling at a loss and think volume will save you. Instead, each sale is another dollar in the wrong direction. More sales means accelerated losses.

If your fulfillment is broken, more sales equals more unhappy customers. Your team can't deliver quality at your current volume. So you take more work. Now quality drops further, customers get angry, and you're spending time on service recovery instead of actual business growth.

If your team is overloaded, more sales equals faster burnout. Your people are already stretched. More work doesn't challenge them to grow. It crushes them. Your best people burn out and leave. You're left scrambling.

If your cost controls are nonexistent, more sales equals chaos. You don't actually know what anything costs to deliver. You're guessing on bids. Some jobs profit, some lose money, and you have no idea which is which until it's too late.

What a Broken Model Actually Looks Like

A broken model typically has several consistent problems:

No clear margin targets. You're not setting a profit goal for each job. You're just hoping it pencils out.

No cost controls. You're not tracking what things actually cost to deliver.

No data on profitability. You have revenue numbers but no insight into which jobs, clients, or service lines are actually making you money.

No understanding of true cost of goods sold. This is where most businesses break down.

The Three Pillars of a Healthy Model

Your sales are built on three key components. Get these right and your business works. Get them wrong and no amount of volume will save you.

First: Cost of Goods Sold

This includes your labor, materials, and equipment required to perform the work. If your labor isn't costed properly, you lose money on every job. Period. You go backward fast.

This is the foundation. If this isn't right, nothing else matters.

Second: Material Costs and Markup

Many business owners think they're making money on materials when they're actually breaking even or losing money. They never calculated the actual cost plus a markup. So they're giving material away and calling it profit.

You need to know: What does this material cost me? What am I marking it up? Am I actually making money on it or just moving the needle?

Third: Equipment Costs

This is where most owners miss a critical expense. Equipment has a cost to own and a cost to run. A truck needs tires. Those tires need replacing. The truck needs oil changes. Maintenance. Repairs. Breakdowns happen.

How do you account for these costs on specific jobs, especially when you don't know in advance when equipment will fail?

The answer: You build equipment costs into your hourly rate. Each hour you charge includes a small allocation for eventual equipment maintenance. Think of it as miniature bank accounts. You deposit tokens into these accounts with every billable hour. When maintenance happens, the costs are already funded.

The Pressure Tests Before You Scale

Before you even think about ramping up sales, you need to pressure test your model. Ask yourself these questions:

Can we deliver twice the work without twice the pain? If doubling your volume would double your stress, double your problems, and double your chaos, then your model isn't scalable. You need to fix processes first.

Do we know which jobs are actually profitable? Can you look at any job you've completed and instantly see if it made money? If you can't answer this, you can't make intelligent decisions about where to focus.

Do we have a repeatable process? Your standard operating procedures need to work at scale. If a process breaks down when volume increases, it's not ready.

Are we priced to grow, not just to survive? This is critical. Your pricing strategy should support growth, not just keep the lights on.

The Hidden Insight: Job Size Matters

Here's something many owners don't realize: Your margin target might be different for every different size job.

You might take a higher margin on small jobs because they're labor intensive and need to generate profit per hour worked. But you might accept a lower margin on larger jobs because the total dollar value is bigger and justifies different economics.

This is where real planning changes everything.

If you define your revenue goal (say, $8 million for the year) and you know the mix of jobs you typically win, the software can tell you exactly what you need: 27 small jobs, 18 medium jobs, and 7 large jobs to hit that target. Now you have a real blueprint instead of hope.

And it tells you if those jobs, executed at your current costs, will actually keep you solvent or bankrupt you.

The Weekly Challenge: Pressure Test Your Current Model

Here's what we want you to do this week:

Pull your last 10 completed jobs.

For each one, calculate your net profit (not gross revenue, actual profit after all costs).

Now ask yourself: If I scaled this 10 times over, repeating these exact jobs with these exact margins, would my business grow or would it collapse?

This reveals the cracks in your model before you add more pressure. Before you chase more sales.

Find those cracks. Then fix them. Then scale.

The Order of Operations

This is the sequence that actually works:

  1. Lock in your numbers. Know your actual costs for labor, materials, equipment, and overhead.
  2. Define your pricing. Set margin targets that make sense for different job sizes.
  3. Streamline your delivery. Make sure your processes work at current volume.
  4. Train your team. Make sure they can execute consistently and efficiently.
  5. Then pour fuel. Then scale sales. Then grow revenue.

Not the other way around.

What Most Owners Get Wrong

Most owners try to solve a profitability problem by chasing revenue. That's like trying to fix a leaky boat by adding more water.

The real work isn't in sales. It's in model building. It's in understanding exactly what you're selling, what it costs, and at what price you can deliver it profitably.

That's not sexy. That's not exciting. But it's foundational.

Sales becomes easy once the model is right. Because then you're selling products you can actually deliver profitably. Your team executes smoothly. Your margins are clear. Growth doesn't create chaos.

Growth creates profit.

The Bottom Line

More sales won't fix a broken model. Period.

Fix the foundation first. Then scale.

Your business will thank you. Your team will thank you. And your profit and loss statement will finally look like what you've been working so hard to achieve.

That's the right order. Everything else is just noise.

Performance Margin helps you identify exactly where your costs are hiding and whether your current jobs would scale profitably. It's not accounting. It's financial clarity. It tells you what you can do and what you should do, not just what you've already done. Let's help you pressure test your model before you chase more sales.

 

Post 23: If You're Always the Hero, Your Business is the Villain